Smart Service, Repair and FAQ

Smart Service & Maintenance Schedule

 

Service/Maintenance Item Recommended Service Interval (in Miles)

  • Change oil and oil filter with Turbo (SAE rating: 10W-40 and API rating: SJ) or synthetic multi-grade oil.

At 6,000 (engine break-in period) and every 10,000

  • Grease/oil hinges and locks for doors and flaps
  • Check charge air cooler and intercooler with compressed air
  • Replace air filter
  • Replace spark plugs
  • Replace remote control battery 
Every 10,000
  • Replace Fuel Filter
Every 24,000
 

Download a Smart ForTwo Owner's Manual

Passion Model (Coupe/Cabrio)

 

 

Pulse Model (Coupe)

 

 

 


Smart Basic Repair Information

Coming Soon...
 

FAQ

Does the Smart include a Factory Warranty, or Dealer Warranty? Will the warranty be considered valid after the import and conversion procedures, as specified by DOT and EPA? 

After a Smart™ car is imported from its European origin and into the U.S. for conversion to DOT and EPA specs, the original Smart™ manufacturer's warranty is no longer valid. This is typical for any imported car not sold through the manufacturer's own dealer franchise. Once a car is modified to meet U.S. highway, safety, and fuel efficiency standards, the State of California requires the "dealer" to sell it as a "used" car, even if the vehicle has never been driven or owned by anyone other than The Defiance Company LLC. Otherwise stated, the Smart™ cars in our inventory are new in all other respects.

The Registered Importer (G & K Auto Conversion) warranties the emission control systems for a period of 2 years/24K miles, 5 years/50K miles, and 8 Years/80K miles. G & K also warrants for a period of 10 years the Federal Motor Vehicle Safety and bumper standard equipment. An additional extended bumper to bumper warranty by ACSC ( Automobile Consumer Service Corporation) is available at an additional cost for 2 years of coverage at $750 or 4 years for $1000.

The tires come with their own factory warranty. Warranty service locations are not limited to specific locations or dealerships. Warranty repairs can be done by any trained European mechanic (if available). Oil changes, lube, brakes, and other routine service work can be done at most standard service facilities with trained, certified European vehicle service technicians.

Are there currently any Smart dealerships outside of California? Who can I contact to discuss becoming a dealer? What information will I need to provide? What are the applicable fees?

Here is the most recent list of Smart dealers in the United States:

Smart Dealer Map

State City Web Site
Arizona Phoenix
   
California Campbell
   
   
  Salinas
   
   
   
Colorado Colorado Springs
  Colorado Springs
  Loveland
  Parker
     
Florida Hollywood Omni Automotive Group
1600 N. State Road 7 (441)
Hollywood, FL

1-800-934-1886
web site coming soon!
     
Illinois Palatine
  Westmont
     
Maryland Randallstown
     
Mississippi Vicksburg Dealer location coming soon!
     
Missouri St. Louis
  St. Louis
     
Montana Bozeman
     
Nevada Las Vegas
  Reno
     
New Hampshire Exeter
     
New Jersey Englewood Cliffs
     
Oregon Lake Oswego
  Portland www.carrauto.com
     
Texas Fort Worth
     
Utah St. George
     
Washington Fife
  Kirkland

 

Note: The web site domains listed above and related web sites are managed by the individual dealers or other third parties. Please report any broken links, domain name, or web site-related issues to these parties directly. 

Please contact us if you are unable to locate a Smart dealer from the list above. Simply provide us with the City and State you reside, and a Smart Sales Consultant will locate the nearest dealer in your sales area or region.

If you are interested in becoming a dealer please provide us with the following information: City, State, and Quantity of cars you would like to start with. To be a dealer there is no fee, only a minimum purchase of 10 cars, the purchase of diagnostic equipment, and proper training is required.

Contact us for more information about becoming a dealer:

E-Mail -- info@smartcars4sale.com

Phone -- 1-877-257-6278

© Copyright 2007 of The Defiance Company LLC. All rights reserved.

All information contained in this web site is considered "intellectual property" of The Defiance Company LLC and/or its marketing partners. Except as specifically permitted herein, no portion of the information on this web site may be reproduced in any form or by any means without the prior written permission from The Defiance Company LLC. The Defiance Company LLC is an independent distributor of the Smart™ ForTwo for US conversion to DOT and EPA specifications, and is no connection affiliated with smart GmbH™ or Mercedes-Benz™ -- both wholly owned by DaimlerChrysler AG™.

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